Tiffany Wall has extensive work experience in the retail and business operations industry. Tiffany currently holds the position of Senior Vice President of Enterprise Business Operations at Upbound Group since February 2023. Before that, they served as the Senior Vice President of Enterprise Business Solutions at Acima from February 2022.
Prior to their roles at Upbound Group and Acima, Tiffany had a long tenure at Rent-A-Center starting in 2006. Tiffany held various senior leadership positions, including Senior Vice President of US Operations, Sales & Support, Vice President of Customer Experience, Sales Strategy & Operations Support, Vice President of Customer Experience & Sales Strategy, Vice President of Performance Improvement, and Senior Director of Training & Solution Center. Additionally, they were the Director of Promotions & Sales Strategy, Manager of Sales Strategy, District Manager of Store Operations, and Store Manager during their time at Rent-A-Center.
Throughout their career, Tiffany Wall has demonstrated their expertise in driving growth, improving customer interactions, building lasting relationships, and implementing performance improvement initiatives. Tiffany has a proven ability to maximize profitability and operational efficiency while focusing on the customer experience.
Tiffany Wall holds a Bachelor's degree in Business and Psychology from Texas Woman's University. Tiffany completed their high school education at Marshfield High School. In addition to their formal education, Tiffany has obtained several certifications, including Unconscious Bias Facilitator from FranklinCovey in 2020, The Fundamentals of Project Management from Southern Methodist University in 2015, Situational Frontline Leadership from The Ken Blanchard Companies in 2008, and Meetings That Work from Dale Carnegie Training. The exact details of when they obtained the certification "Meetings That Work" are not provided.
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