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Kelly Randell has work experience starting in 2020 as a Client Services Representative at Kanso Software (HDS Doorways). In 2019, they worked as a Liability Claims Adjuster at Enterprise Holdings until 2022. Currently, Kelly is a Risk Management Coordinator at RES since 2022.

Kelly Randell attended the University of Mississippi - School of Business Administration from 2014 to 2019, where they obtained a Bachelor's degree in Risk Management and Insurance. In February 2022, they also obtained the RIMS Professional Member certification from RIMS (Risk and Insurance Management Society, Inc.).