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Domagoj Krecak has a robust background in customer engagement and service, with experience at Remote Bob as a Customer Engagement Executive since February 2019, where responsibilities included fostering customer satisfaction and addressing needs through various communication channels. Previously, Domagoj served as a Customer Engagement Specialist, assisting entrepreneurs in finding virtual assistants and facilitating consultation calls. Prior experience includes a role as a Customer Service Representative at A1 Hrvatska d.o.o. from January 2017 to January 2019, focusing on effective communication and issue resolution. Domagoj holds a degree from the University of Zagreb.