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Jess Frantz, CSPO, is an experienced Product Manager currently serving at RE/MAX since October 2012, with a proven track record in directing customer-facing product updates for a proprietary real estate website used by over 140,000 Real Estate agents. With a background that includes roles as Product Analyst and Help Desk Supervisor, Jess has excelled in leading stakeholder meetings with C-Level executives, providing data-driven insights to inform product decisions, and managing IT operations for internal support. Jess's earlier experience at Planned Parenthood League of Mass and Donor Sibling Registry includes various marketing and support roles, complemented by a Bachelor of Science in Sociology from the University of Colorado Boulder.