Heather McCarty is an experienced professional in technical training and implementation, currently serving as a Senior Technical Trainer at Reltio since May 2022. Prior roles include Implementation Engineer/Technical Trainer at Q2, Commercial Training Lead at CommunityAmerica Credit Union, and various training and coaching positions at Spectrum (formerly Time Warner Cable), where responsibilities encompassed professional development, sales coaching, and customer relationship management. Earlier in the career, positions at Comcast and Sprint Nextel involved team management, retail sales strategies, and project management. Heather holds an Associate's degree from Heritage College-Kansas City and a diploma from Lee's Summit North High School.