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Pramod Kumar Sharma is a highly experienced professional in project management and operations, currently serving as Project Delivery and Customer Assurance Manager at Reliance Communications since October 2013. With a background at HFCL as Cluster Manager for project management and operations, Pramod has successfully managed fiber construction projects for Reliance JIO Infocomm Ltd, overseeing significant initiatives such as BTS tower foundation and intra-city fiberization in Jaipur. Prior experience at Reliance Communications included roles as Service Delivery Lead and Project Lead, focusing on network planning, deployment, and customer service. Pramod began the career at Shyam Telelink Ltd as Area Node In Charge, where responsibilities included technical support and network maintenance. Educational qualifications include an MBA in Operations, a BCA, and a Diploma in Electronics and Communication Engineering.