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Dava Watson has worked in the customer success and client success fields since 2000. Dava began their career at Xerox as a Client Account Operations Manager and Field Manager, Managed Services. In 2018, they joined CentralSquare Technologies as a Customer Success Manager and Superion as a Customer Success Manager. In 2020, they became a Customer Success Manager at Caliber Public Safety and is currently a Client Success Manager at Registria.

Dava Watson attended North Carolina Central University.