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Thomas Burns has extensive work experience in various roles. Thomas started their career as a HazWaste Central Coordinator at the South Central Connecticut Regional Water Authority in 2012 and held this position until 2015. During this time, Thomas successfully cultivated positive relationships with clients and effectively resolved their concerns. Notably, they demonstrated their ability to handle emergency situations by mitigating the risks associated with a customer bringing an explosive chemical to an event.

In 2010, Thomas worked as a Weatherization Technician at Green Star Energy Solutions Limited. In this role, they contributed to sales and business development by conducting energy audits and recommending energy-conserving products. Thomas played a significant part in driving revenue growth and identifying new referral business opportunities.

Since 2016, Thomas has been working as a Drinking Water Laboratory Sales and Marketing Coordinator at the South Central Connecticut Regional Water Authority. Thomas initially joined as a Laboratory Sales & Client Services Representative and later transitioned into their current role. In this position, Thomas excelled in account management and customer relationship management. Thomas successfully generated over $3 million in billable income and expanded the client base from 25 accounts to over 200 accounts. Thomas also expanded the geographic footprint of the organization from Connecticut and New England to additional states such as Colorado, North Dakota, and Alabama. Thomas showcased their revenue optimization strategies and business acumen throughout their tenure at the Regional Water Authority.

Thomas Burns obtained a Bachelor's degree in English Language and Literature, General from the University of Connecticut from 2000 to 2005. Thomas then pursued a Master's degree in Environmental Science from Southern Connecticut State University, completing it between 2008 and 2014. Thomas also has additional certifications, including OSHA HAZWOPER Refresher obtained in 2015, 2014, and 2013, as well as OSHA HAZWOPER 40 HOUR certification obtained in 2012. Thomas also claims to be 19% fluent in German.