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Frankie Chan has had a diverse and extensive work experience in the hospitality industry. Frankie started their career in 1993 with Regal Hotels International as a Business Development/Project Manager and later became the Hotel General Manager/VP - Project & Development for Century Plaza (Qidu) Hotel in Zibo, PRC. In 2003, they became the Executive General Manager for Gudou Hot Spring Resort in Xinhui, PRC. Frankie further progressed in their career and served as the Group Business Development Director for HNA Hospitality Group and as the VP - Development (Greater China) for Regal Hotels International.

Frankie Chan pursued their Master of Business Administration (MBA) degree from The University of Sheffield from 1989 to 1991.