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Mahima A. is an experienced community outreach and intervention worker with a strong background in customer service and team leadership. Currently employed at Refuge as a Community Outreach Worker since December 2022, Mahima previously served as an Intervention Worker at Hestia Charity. Early career roles include Team Leader/Supervisor at Superdrug, where responsibilities included motivating the team and ensuring high standards of customer service, as well as various positions in retail and hospitality, such as Sales Advisor and Waitress. Mahima holds a Master of Arts in Understanding Domestic Violence and Sexual Abuse from Goldsmiths, University of London, and a BSc in Criminology and Criminal Psychology from the University of Greenwich.