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Jaime Ricasata is a professional with extensive experience in operations management and customer support. They have held key positions such as Chief Customer Officer and Country Director at ReferralCandy. Prior to that, they worked at TELUS International Philippines as a Senior Operations Manager. With a background in BA English Studies and Creative Writing from the University of the Philippines, Jaime has proven to be a valuable asset in client-facing operations and team management within the gaming industry.