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Stefan Spirkovski is an experienced IT professional with a background in technical support and management. Currently serving as Support Manager at Redwood Software since January 2021, Stefan excels in managing customer escalations and collaborating with various departments to ensure timely service delivery. Previous roles include Level 2 Technical Support Architect at Versata, where responsibilities included database maintenance and Oracle Dataguard management, and Technical Support Engineer, providing support for an Enterprise Retail Planning solution on multiple platforms. Stefan's early career included internships and roles in web development, video editing, and student leadership, complemented by a BSc in Computer Science and Engineering from the University for Information Science & Technology.