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Emma Link currently serves as VP of Business Services at Redway Sverige AB and as the owner of PONGO.se, a business dedicated to promoting quality products related to animals, nature, and movement. Between 2015 and January 2024, Emma provided consultancy services in organization and leadership development at Pratbiten AB. Previous experience includes roles such as Business Director at Barona Sweden, Technical Specialist for the ISO Technical Committee 503, and several key positions at Online Fulfillment Sverige AB, including Deputy CEO and overseeing telemarketing and customer service operations. Emma's extensive expertise in customer service, telemarketing, and leadership spans several years, supported by a solid educational background from Lund University and Umeå University.