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Nichaella Crossgell is a case worker at Redthread, a position they have held since July 2020. Prior to that, they were an administrator and client services manager at Chinti & Parker, and before that, a uniforms administrator at MTR Corporation (Crossrail) Limited. Crossgell has also worked as a wholesale administrator and client services manager at Rachel Jackson London.

Nichaella Crossgell studied dance and drama at Kingston University and st martin in the field high school for girls.