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Thomas Keys IV has a strong background in software engineering and architecture, with experience working at companies such as Everbridge, RedSky Technologies (an Everbridge Company), American Medical Association, Bank One, and American National Bank. At Everbridge, they currently hold the role of Principal Software Engineer since 2021. Prior to that, they worked as a Software Architect and Development Team Lead at RedSky Technologies from 2013 until 2019. At the American Medical Association, they held various positions including Integration Architect, Senior Programmer/Analyst, and Programmer/Analyst from 2000 to 2013. Thomas started their career as a Web Developer at Bank One in 1999 and interned at American National Bank from 1997 to 1998.

Thomas Keys IV attended Whitney M. Young Magnet School. After completing their high school education, they enrolled at Chicago State University, where they pursued a degree in Computer Science. However, no specific start or end dates for their education at these institutions are provided.