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Shannon Moss has work experience as a Clinical Director of Crisis Services at ReDiscover since January 2020. Prior to that, they worked as a Program Manager at ReDiscover from July 2019 to December 2019. Shannon also worked at University Health KC as a Team Leader from April 2018 to June 2019 and as a Qualified Mental Health Provider from June 2014 to April 2018.

Shannon Moss holds a Master of Arts degree in Mental Health Counseling/Counselor from the University of Missouri-Kansas City, completed from 2011 to 2014. Prior to that, Shannon obtained a Bachelor of Science degree in Human Ecology - Family Studies and Human Services: Lifespan from Kansas State University, completed from 2001 to 2005. Additionally, Shannon is a Licensed Professional Counselor in the state of Missouri, which was obtained in 2015.