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Thorsten Scherf is a seasoned professional with extensive experience in software engineering and product management, currently serving as a Sr. Principal Product Experience Engineer at Red Hat since September 2009, focusing on Identity Management and Platform Security products. Thorsten has a background in troubleshooting, customer support, and technical account management, holding various roles at Red Hat and Fedora Project, where contributions include package maintenance. Additionally, Thorsten has been active as a freelance author for prominent international IT magazines since July 2002. Previous positions include Transition Engineer at Nokia and Senior Instructor at Red Hat. Thorsten holds a degree from the University of Duisburg-Essen.