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Hyona Yoon is a skilled Customer Success Manager at Red Hat, with extensive experience in customer relations, business operations, and account management across multiple technology companies. At Microsoft, Hyona provided support and drove process improvements, while previously serving as an Account Manager for Google Cloud at ServiceSource, achieving impressive sales results and ensuring successful customer adoption. Previous roles include generating sales for Microsoft and Zebra Technologies, as well as data management at Becton Dickinson. Hyona holds a Bachelor's degree in Asia Pacific Studies from Ritsumeikan Asia Pacific University.