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Anietie Essien is an experienced operations professional currently serving as Operations Controller at RedCloud since August 2024. Previous roles include Enterprise Application Management and Support for Digital Channels at Sterling Bank, where responsibilities involved overseeing USSD server performance and troubleshooting. As Team Lead Application Support Analyst at Sabi, Anietie led a team in ensuring timely issue resolution and compliance with service level agreements, while also documenting processes and generating reports. Anietie's earlier experience includes technical support at Concept Nova, where a significant reduction in operational costs was achieved, and a project management role at Daraja Designs Limited overseeing key organizational tasks. Anietie holds a Bachelor's degree in Geography from the University of Lagos, obtained in 2014.