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Shannon Paulsen-Thompson's work experience includes various roles in multiple companies. Shannon currently serves as the Vice President of Advisory Services at Red Clay Consulting since 2023. Prior to this, they were the Program Director of Enterprise Forward at Madison Gas and Electric from 2017 to 2023, where they were responsible for implementing a 5-year roadmap to transform the utility into a top-tier utility of the future.

Before that, they worked at KCP&L: Kansas City Power & Light from 2015 to 2017, holding multiple roles such as the Technology Integration Office Lead, responsible for leading the Technology Integration Office and overseeing 15 technology initiatives. Shannon was also the Sr. Manager of Strategic Business Relationships & Telecommunications, overseeing the implementation of strategic efforts such as Enterprise Mobility Management and IT Outsourcing.

Previously, Shannon worked at KCP&L from 2008 to 2015, where they held roles such as Manager of Strategic Business Alignment, Business Relationship Manager, and Systems Implementation Supervisor/Project Lead. In these positions, they were responsible for building relationships between IT and various business units, facilitating IT steering teams, and managing project implementations.

Shannon's earliest known position was as a Field Design Supervisor at KCP&L from 1999 to 2008. In this role, they supervised a team of employees and successfully managed Engineering design jobs.

Overall, Shannon Paulsen-Thompson has extensive experience in project management, technology integration, and business relationship management.

Shannon Paulsen-Thompson obtained their Bachelor of Science degree in Geographic Information Systems and Economic Development from Northwest Missouri State University. Shannon attended the university from 1995 to 1999. Later, they pursued a Masters degree in Project Management from Keller Grad School of Management between 2002 and 2005. Additionally, Shannon holds a certification in Project Management Professional (PMP), but no further information regarding the institution or the year of obtaining the certification is provided.