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John Friend has a long history of professional experience. In 2005, they began their career as a professional speaker. In 2017, they joined AssuredPartners as the Senior Vice President and Employee Benefits Practice Leader. In 2020, they joined Ringmaster Technologies, Inc. as the Regional Vice President. In 2021, they became an Executive Consultant for Business Development at Recuro Health. Most recently, in 2023, they were appointed as the Chief Growth Officer at SimplifiHCA. Throughout their career, they have focused on helping employers and providers build community-based strategies to control healthcare costs and improve employee benefits experiences.

John Friend attended Kent State University, where they earned a BBA in Economics and Finance.