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Julie Kleinert is an experienced Senior Customer Success Manager, currently at Recurly since July 2022, with a strong track record in customer relationship management and merchant services. Prior roles include Senior Customer Success Manager at both ACI Worldwide and Recurly, as well as Senior Relationship Manager in Merchant Services at JPMorgan Chase & Co., where Julie managed key merchant relationships and served as a subject matter expert in international cash management. Julie's background also includes entrepreneurial experience as the owner of a home remodeling business and a decade as a Group Fitness Instructor at LA Fitness, showcasing a diverse skill set. Julie holds a BA in Criminal Justice from Michigan State University and an MBA in Business Administration from The University of Toledo.