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Shivanjali Bhaskar is an accomplished professional with extensive experience in customer success, business strategy, and legal expertise. Currently serving as Customer Success Lead at Easyship since August 2020, Shivanjali focuses on building and leading a global team while executing processes and strategies for small and medium businesses. Previous roles include Senior Manager and Manager in Enterprise Customer Success, and Business Strategy Consultant at Behind the Scenes NYC. Notable experience also includes a Director role at Whyline, overseeing client onboarding and product implementation, and Director of Development & Strategic Growth at Reserve, where Shivanjali developed partnerships and growth strategies. Legal experience encompasses roles as Counsel and Chief Marketing Officer at Accretive Technologies and prior positions in real estate law and foreign capital investment. Shivanjali holds multiple degrees, including an LL.M in Law and Business from Northwestern University Pritzker School of Law and an LLM in Business Law.