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Kayla Turpin is an experienced professional in customer success and quality management, currently serving as the Manager of Knowledge & Quality at Recharge Payments since June 2017. Kayla has held multiple roles within the same company, including Knowledge Lead and Technical Account Manager. Prior to Recharge Payments, Kayla worked as a Customer Success Specialist at Shopify and held various positions with the Saskatchewan New Democratic Party and the Ontario New Democratic Party, including Voter Contact Organizer and Development Officer. Kayla's academic background includes a Master's degree in Sociology from Carleton University and a Bachelor's degree in Social Work and Women's Studies from Laurentian University, with ongoing studies at Algonquin College.