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Dan Allenby currently serves as Service Delivery Manager and Service Desk Manager at Rebura LTD since October 2020, overseeing the Service Desk Team that provides AWS Managed Services to clients and managing support staff across the UK. Prior to this role, Dan held various positions at Capita Technology Solutions from April 2018 to October 2020, including Operations Manager for 24/7 Shift Teams, where responsibilities encompassed managing operations across multiple shift teams and maintaining server patch compliance. Dan also worked as Shift Hub Lead, focusing on the development of shift engineers. Earlier experience includes roles at Capita IT Enterprise Services from September 2008 to April 2018, where Dan was involved in managing teams of engineers and enhancing service quality. Dan's career began at Formula Facilities Services in 2007, performing data centre cleaning as a summer job. Dan holds a BTEC Business award from Mid Kent College.