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Helen Chan has diverse work experience across multiple companies. Helen is currently working as a Business Director at Reason since April 2023. Prior to that, they worked at EIMS as a Business Unit Director from October 2021 to January 2023, and as an Account Director from June 2020 to October 2021. Before joining EIMS, Helen was a Product Manager at Ingram Micro from April 2019 to May 2020. Earlier in their career, they held the position of Account Manager, APAC at EIMS from January 2018 to March 2019. Helen's first role was as an Operations Manager at Accordo Group Ltd. from January 2014 to January 2018, where they primarily advised the Service Delivery Manager, implemented new services, and monitored operational performance.

Helen Chan began their education at Rangitoto College from 2009 to 2012, where they completed their high school education. Subsequently, they pursued a Bachelor's Degree in BBS - Marketing and Public Relations from Massey University, attending from 2013 to 2020. In addition to their bachelor's degree, they obtained a Certificate of Arts in December 2013 from Massey University. There is also mention of a Certificate in Advanced Christian Ministry, but details such as the institution and the specific date of obtaining the certification are not provided.