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Shawonn Smith's work experience includes a role as a Customer Success Specialist at RealWork Labs starting in January 2023. Prior to that, Shawonn worked as a Manager of Customer Success at oak9 from May 2021 to June 2022. Shawonn also served as an Access Control Specialist at Tesla from December 2020 to May 2021. Earlier in Shawonn's career, they held dual roles at Quest Software, including SW Sales Engineer from March 2020 to June 2020 and Desktop Support Specialist from April 2019 to March 2020.

Shawonn Smith attended the University of Nevada-Las Vegas from 2008 to 2012. Later, from 2012 to 2014, Shawonn attended James Madison University. No degree or field of study information was provided for either university.