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Maria Jose Martinez Ogazon is an experienced Senior Support Engineer at Real Logistics Services, where responsibilities include providing hardware and software maintenance support on multivendor platforms for prominent clients such as HP, Telefonica, and Vodafone since February 2013. Prior to this role, Maria Jose served as a System Senior Engineer at UP AND RUNNING SUPPORT SERVICE, specializing in Sparc platforms, and had a long tenure at Sun Microsystems, which included positions as a Strategic Support Engineer and Focus Call Engineer, focusing on server installations and support. Educational qualifications include certifications in ITIL V3 Foundations and PMI, along with a Master’s degree in Executive Project Management from Universidad de Valencia and a Technical Engineer degree in Computer Science from Universidad de Huelva.