ÂÜÀòÂÒÂ×

Sheldon Bertram is a highly experienced IT professional with a diverse background in technical support and network administration. Currently serving as a Jr. Network Administrator at RealGreen since July 2019, Sheldon expertly manages Help Desk systems, provides end-user support, conducts computer diagnostics, and ensures compliance with IT policies. Concurrently, Sheldon holds the position of IT Support Specialist at The Carpet Guys, LLC, while also working as a Training Specialist with the Department of Elections, where responsibilities include maintaining election devices and support systems. Additionally, Sheldon has extensive experience as a Field Engineer at ACS Healthcare Solutions and previously served as a Computer Lab Assistant at Oakwood University. Sheldon earned a Bachelor's degree in Computer Information Systems from Oakwood University, further solidifying a strong technical foundation.