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Kimm Leslie is an accomplished professional with extensive experience in customer service and project management, currently serving as an Enterprise Implementation Manager and Project Manager at RealGreen since June 2018. Kimm has successfully led cross-functional teams and managed multiple projects from ideation to completion, demonstrating strong leadership and organizational skills. Prior roles include Customer Service Team Lead and Internal Training Liaison, where Kimm improved client onboarding and reduced contract cancellations, and Customer Care Manager at Real Green Systems, focusing on client support and satisfaction. Kimm's career also includes significant experience at The Scotts Miracle-Gro Company, overseeing a customer service team and developing retention strategies, as well as earlier work as a Customer Service Representative at ChemLawn. Kimm holds an Associate degree in Business Administration and Management from Macomb Community College.