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Jasmina Emmanuel

Client Success Manager at Ready Set

Jasmina Emmanuel has a diverse work experience spanning over several years. Jasmina started their career as a Senior Producer and Account Manager at GainShare Performance Marketing (previously Northern Lights Direct) from January 2004 to May 2015. During this time, they were responsible for producing television commercials and digital content for Canadian and U.S. advertisers. Jasmina collaborated with sales and creative teams throughout the campaign process and managed budgets and third-party suppliers.

Following their role at GainShare Performance Marketing, Jasmina worked as an Integrated Producer at Livewire Communications from February 2016 to May 2016. In this position, they played a key role in overseeing integrated production projects.

From May 2016 to September 2019, Jasmina worked as a Customer Success Manager at RLDatix, where they provided strategic guidance and support to Canadian and U.S. clients. Jasmina worked closely with cross-functional teams and created customer success plans to track challenges and future initiatives. Jasmina also conducted live online training sessions and produced reports and presentations for leadership and customers.

Currently, Jasmina serves as a Client Success Manager at Ready Set, starting in May 2021. In this role, they build solid relationships with U.S. and Canadian companies, acts as the primary point of contact for post-sales services, and ensures deliverables are met according to agreed-upon service level agreements and key performance indicators. Jasmina also collaborates with various departments to create impactful client experiences and communicates social media trends to clients. Jasmina implements objectives and key results while measuring project effectiveness and success and provides internal feedback to improve services based on client insights.

Jasmina Emmanuel attended Sheridan College from 1996 to 1999, where they studied Cinematography and Film/Video Production. However, the information does not specify if they obtained a degree during that time.

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