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Ru B. is a skilled CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in acting as a liaison among stakeholders and Scrum teams throughout the SDLC. Previous experience includes an internship at Valyant AI, where Ru tested systems, created data visualizations, and engaged with clients to enhance workflow processes. As an ecommerce Business Analyst for the Academic Experimental Project - PetsGlory, Ru conducted analysis and reports that informed marketing strategies. Additionally, Ru served as a Volunteer External Communications Manager for Project Management Without Borders, managing marketing strategies and supervising a team, while gaining business analysis experience at Pactic Media Concepts Pvt Ltd. Ru holds a Master's degree in Management Information Systems from the University of Colorado Denver.