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Stacey Caddy is an experienced franchise development and performance manager with a strong background in banking and customer service. Currently serving as Franchise Development Manager at REA Group since April 2022, Stacey collaborates with various teams to implement national strategies and provides training and coaching to franchisees. Prior roles include Enablement & Performance Manager and Regional Manager at BankVic, where Stacey focused on coaching and training frontline consultants to achieve service excellence. Additionally, extensive experience at Commonwealth Bank included positions such as Branch Support Manager and Retail Coaching Manager, emphasizing customer-centric leadership and operational excellence. Stacey holds a Master of Business Administration, Graduate Certificate in Business Administration, and several other qualifications related to leadership, management, and financial services.