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Anupam Shakti has a strong background in customer success and client engagement, with experience in various roles such as Director of Customer Success, Client Engagement Manager, Manager of Customer Relations, and Assistant Manager. Anupam has also showcased expertise in technical support and process improvement during their tenure at companies like Dell and Wipro BPO. Anupam holds a PGDBA in Human Resources Management and Services and a Bachelor's degree in Computer Programming, Specific Applications.