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Jessica Pereira is an experienced professional in customer support and experience management, currently serving as an N2 Technical Support Analyst at RD Station since September 2024. Prior to this role, Jessica held the position of Customer Experience Analyst at RD Station Conversas por Tallos from December 2022 to August 2024. Previous roles include Customer Success Consultant at Boavista Tecnologia, Leader in Customer Experience at meutudo., and various commercial assistant positions, demonstrating a strong background in customer service and relationship management since starting a career at GeoSales Tecnologia in 2016. Jessica holds a degree in Publicity and Advertising from Universidade 7 de Setembro (UNI7), completed in 2016.