Janice Brown is a seasoned professional in business analysis with extensive experience in the insurance sector. Currently serving as a Senior Business Analyst Consultant at RCG Global Services, Janice previously held prominent positions such as Business Systems Analyst III at Concord Group Insurance and Senior Business Analyst at StrataCare, where Janice led the development of a web portal for claim adjuster reviews. A long tenure at Liberty Mutual Insurance included roles as Senior Business Systems Analyst and Principal Business Analyst, where Janice facilitated critical projects related to Managed Payments and Commercial Market Data Change Management. Janice holds multiple degrees and designations in insurance and management, including a Master's in Organizational Management from New England College and a Bachelor's in Accounting from Franklin Pierce University, complemented by various certificates from the American Institute of Property Casualty Underwriters.