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Usha Ravindranath is a highly skilled Senior Program Manager at Razorpay, where outstanding leadership and strategic decision-making have resulted in significant performance improvements and increased customer satisfaction. With extensive experience at Bosch Global Software Technologies and Robert Bosch Japan, Usha has excelled in program management roles, focusing on customer interactions and on-time delivery of high-quality software for Japanese OEMs. Past roles have included effectively managing projects, aligning product strategies, and driving efficiencies that reduced project delays and improved customer satisfaction scores. Usha holds a Master of Technology in Electrical and Electronics Engineering from B. M. S. College of Engineering and has a strong background in software development and embedded systems.