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Anirudha N. is an experienced professional with a robust background in business transformation, digital finance, and CRM solutions. Currently serving as Associate Director for Business Application & Transformation at Razorpay, Anirudha architects CRM-based solutions to enhance payment business processes. Previous roles include Senior Program Manager at Razorpay, where responsibilities encompassed implementing Salesforce CRM and leading a team in digital transformation initiatives. At BYJU'S, Anirudha managed risk and portfolio management processes, enhancing lending portfolio growth through innovative automation. Other notable positions include Business Analyst at SPI Cinemas and Business Transformation Manager at Jana Small Finance Bank, where Anirudha led various strategic and operational transformations. Anirudha holds an MBA from the International Management Institute and a Bachelor's degree in Engineering.