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Jay Gagné has a diverse work experience in various technology-related roles. Jay served as the Chief Technology Officer (CTO) at Razor Technology, where they provided technical leadership and assisted clients in aligning technology with their business strategy. Prior to that, they were the Director of System Engineering at Copan Systems, managing a North American team for commercial and federal pre-sales. Jay successfully drove revenue growth quarter over quarter and supported marketing efforts. Before that, they worked at The Hartford, where they held the positions of World Wide Director of Enterprise Storage and Senior Network Architect. In these roles, they managed a multi-million dollar budget, maintained a large-scale storage environment, designed and implemented new networks, and identified integration opportunities for network efficiencies and cost reductions.

Jay Gagné obtained an Associate's degree in Computer Science from Keene State College, where they studied from 1991 to 1995.