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Reham Essa is an experienced MIS Analyst currently employed at Raya CX since April 2023. Previously, Reham served as a Business Intelligence Trainee at the Information Technology Institute (ITI) from November 2022 to March 2023 and completed two summer internships at the National Telecommunication Institute (NTI) and ITI in July and August 2021, focusing on Python programming, AI mathematics, and machine learning frameworks. Reham holds a Bachelor's degree in Computer and Information Sciences with a specialization in Medical from Mansoura University and has completed a Nanodegree in AI Programming with Python from Udacity.