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Shea Fitzgerald has a diverse work experience spanning various industries. Starting with the most recent, Shea worked as a Senior Customer Success Manager at Rapid7 from April 2023 to the present, where they were responsible for ensuring on-time renewals, managing customer relationships, and driving adoption of Rapid7's solutions.

Prior to that, Shea worked at Sedai as a Principal Customer Success Manager from June 2022 to March 2023. In this role, they helped optimize cloud management and improve performance.

From February 2021 to June 2022, Shea worked as a Senior Customer Success Manager at Datadog, where they managed accounts, built relationships with strategic customers, and collaborated with various teams within the company. Before that, they were a Customer Success Manager at Datadog from January 2019 to February 2021, where they managed accounts, identified growth opportunities, and ensured customer satisfaction.

Shea's earlier work experience includes roles such as an Account Manager at New Era Technology, US from July 2013 to May 2018, an Account Executive at GDS Group from November 2012 to May 2013, and a Group Sales Manager at Florida Panthers from September 2012 to November 2012.

Throughout their career, Shea has demonstrated strong communication and problem-solving skills, as well as the ability to collaborate cross-functionally and build relationships with clients.

Shea Fitzgerald attended St. Sebastian's School from 2000 until 2005 and earned a high school diploma. Afterwards, they enrolled at Syracuse University from 2005 to 2009, where they obtained a Bachelor of Science degree in Business, Management, Marketing, and Related Support Services.