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Ricky Dailey has a diverse work experience in the fields of customer security advisory, customer success management, virtual Chief Information Officer (vCIO), and bookkeeping.

Ricky currently holds the position of Manager, Customer Advisors at Rapid7, a leading provider of security data and analytics solutions. Prior to this role, they were the Lead Customer Security Advisor at the same company. Ricky also worked as a Senior Customer Security Advisor at Rapid7 from March 2019 to September 2021.

Before joining Rapid7, Ricky worked as a Customer Success Manager at MicroStrategy from May 2018 to March 2019. Prior to that, they served as a vCIO at Solvere One from June 2016 to March 2018. Their responsibilities at Solvere One included network design, system administration, and ensuring compliance with relevant regulations.

Ricky started their career as a Systems Engineer at Solvere One in March 2013 and held this position until March 2018. In this role, they provided executive-level support to clients, including procurement, installation, and maintenance of IT infrastructure, network design, and information security.

Additionally, Ricky has experience as a Bookkeeper at Carolyn Does QuickBooks from December 2010 to March 2013.

Overall, Ricky Dailey has gained expertise in customer advisory, customer success management, cybersecurity, IT infrastructure support, and bookkeeping throughout their career.

Ricky Dailey has pursued higher education in the field of Information Technology. Ricky obtained their Associate's Degree in Information Technology from Northern Virginia Community College. Ricky then went on to earn a Bachelor's Degree in Cybersecurity and Information Assurance, as well as a Master of Business Administration (MBA), both from Western Governors University.

In addition to their formal education, Ricky Dailey has obtained several certifications in the field. These include the CompTIA Network Vulnerability Assessment Professional - CNVP Stackable Certification and the CompTIA PenTest+ ce Certification from CompTIA, both obtained in May 2021. Ricky also holds certifications such as Certified Information Systems Security Professional (CISSP) from (ISC)², obtained in September 2020, and InsightIDR Certified Specialist and InsightVM Certified Administrator from Rapid7, obtained in March 2019. Other certifications held by Ricky include Certified Cloud Security Professional (CCSP), Systems Security Certified Practitioner (SSCP), Certified Incident Handler (ECIH), Project+, EC-Council Certified Encryption Specialist, CIW Web Security Associate, CompTIA A+, CompTIA Network+, CompTIA Security+, and CompTIA IT Operations Specialist - CIOS Stackable Certification. The VMWare VCP-DCV5 certification from VMware was obtained by Ricky Dailey in July 2014.

This comprehensive educational background and the acquired certifications reflect Ricky Dailey's commitment to continuous learning and professional development in the field of Information Technology and Cybersecurity.