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Nicole Trail has a diverse work experience starting with their current position as a Strategic Customer Success Manager at Rapid7 since September 2022. Prior to this, they worked as a Senior Customer Success Manager at Rapid7 from March 2021 to September 2022.

Before joining Rapid7, Nicole worked at Kasasa as a Senior Client Success Manager from January 2019 to March 2021. In this role, they were responsible for client satisfaction, building and managing relationships, and providing insights and recommendations to achieve success.

Nicole's earlier experience includes working at TEKsystems, where they held various positions. Nicole was an Account Lead, Strategic Sales from January 2015 to December 2018, where they managed enterprise client relationships and ensured client satisfaction. Prior to that, they worked as an Account Executive from November 2011 to January 2015, where they developed relationships and sold IT services. Nicole also worked as a Technical Recruiter from June 2010 to November 2011.

Overall, Nicole Trail has significant experience in customer success management, relationship building, and sales in the technology industry.

Nicole Trail has a Bachelor of Arts - BA degree in Strategic Communications from Elon University, with double minors in Business Administration and Psychology. Additionally, they have participated in a study abroad program at The Umbra Institute, although the degree earned from this program is not specified.