James Stojan has extensive work experience in various roles within the information technology industry.
James is currently working as a Strategic Customer Success Manager at Rapid7 since April 2022.
Prior to this, James worked at Dialog Information Technology as an Account Executive from May 2017 to April 2022. In this role, they managed Dialog's largest accounts, identified new business opportunities, and improved client satisfaction and profitability. James also brought in numerous new customers.
From July 2016 to May 2017, James worked as a Service Delivery Manager at Datacom. James ensured that Datacom delivered exceptional service according to contractual agreements and fostered relationships with clients.
From February 2014 to June 2016, James worked as a Client Services Manager at Dimension Data. James managed the delivery of services for their portfolio of accounts and developed service improvement plans.
James also held various roles at UXC Connect, Australian Air Express, Skills Victoria, Alfred Health Shared ICT Services, Alfred Health, and BHP Billiton, where they gained experience in incident and problem management, technical service delivery, network support, desktop support, and field services.
Overall, James Stojan has a diverse background in IT service management, customer success, account management, and technical support.
James Stojan has a diverse education history, primarily focused on business administration and IT. From 2014 to 2018, they attended RMIT University, where they obtained a Master of Business Administration (MBA) Executive degree. During this time, they specialized in business management and leadership. Prior to that, in 2009, James attended ProActive and earned the ITIL Practitioner Certificate in Operational Support and Analysis. In 2008, they also obtained another ITIL Practitioner Certificate in Release, Control, and Validation from the same institution.
In 2007, James pursued further education in the field of IT, attending Dimension Data Learning Solutions to study Cisco - Securing Networks with PIX and ASA. Within that same year, they also acquired the ITIL Foundation Certificate from ProActive, demonstrating their deepening expertise in IT service management.
In 2001, there is an indication of an interim educational experience, though no specific details are provided. Further back, from 1995 to 2000, James attended Monash Secondary College, where they completed their secondary education. Unfortunately, no degree or field of study is mentioned for either the interim or secondary education.
In addition to their formal education, James has also obtained various certifications. In July 2022, they became an InsightVM Certified Administrator through Rapid7, equipping him with skills in vulnerability management. Moreover, in March 2022, they received the Microsoft Certified: Azure Fundamentals certification from Microsoft, demonstrating their proficiency in cloud computing on the Azure platform.
Links
Sign up to view 0 direct reports
Get started