The Marketing and Customer Experience Team at Rakuten Viki focuses on enhancing brand visibility and user engagement through targeted marketing campaigns and community outreach. They work collaboratively to optimize customer interactions, develop content strategies, and ensure a seamless viewing experience for fans of Asian entertainment, driving growth and loyalty within the platform's diverse audience.
Ans V.
Channel Manager / Moderator / ...
Elisa Aguilar
Director, CRM & Community Expe...
Grace L.
Lead, CRM Marketing
Hyeyeong Seo
Director, Content Planning
Hyeyoung B.
Content Planning Senior Specia...
Jaehee Hong
VP, Content Business
Joreen Tan
Customer Experience, Senior Sp...
Karen Paek
Senior Director of Marketing
MarÃa del Pilar Chac...
Channel Manager, Translator, E...
Michelle L.
Senior Customer Experience Spe...