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Janaina Freitas is currently serving as an Onboarding and Support Coordinator at Rainey Property Management, where responsibilities include transferring data for 28 properties, configuring new software, and providing training for users. Previous experience includes roles at Cognizant as a Senior Process Executive, facilitating research and customer support, and at Dell Technologies as an Inside Product Specialist, specializing in data center solutions. Janaina's career also includes positions at Vistex in customer service and report generation, as well as various communication roles in media and public relations. Janaina holds a Bachelor's degree in Social Communication with a focus on Journalism from Universidade Federal de Sergipe, along with certifications in Project Management and marketing-related studies.