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Hisham Khalil has a robust background in customer service and communication, currently serving as a CX professional at Rain since July 2021. Prior experience includes roles as a Customer Service and Fraud Monitoring Agent at SINNAD from December 2019 to July 2021, and as a Customer Service Representative and Fraud Monitoring Agent at Arab Financial Services from October 2018 to November 2019. Hisham also worked as a Business Development Executive at Essential Media Bh for a brief period in mid-2018 and completed a corporate communication internship at Ithmaar Bank in June 2017. Hisham holds a Bachelor of Arts degree in Mass Communication/Media Studies from Middlesex University, attained between 2014 and 2018.