Jenna Cusker is an experienced Customer Success Manager currently working at Rain since September 2024 and previously at Seamless.AI, where responsibilities included onboarding and training SMB accounts, managing a portfolio of 890 accounts, and achieving a 96.37% monthly net revenue retention rate. Jenna's career also includes roles in sales development, administrative support, and customer service across various companies, demonstrating strong skills in client relations, upselling, and team collaboration. Education includes a Bachelor of Business Administration with a concentration in Marketing from the University at Buffalo, complemented by relevant experience in recruitment and client-facing roles.