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Paul Incles has extensive experience in the rail industry, currently serving as a PMS Service Support Analyst at Rail Delivery Group since June 2017. In a prior role, Paul was seconded as a Subject Matter Expert for the Fares Service Replacement Project at ATOC, now part of Rail Delivery Group, where involvement included design, data migration, data cleansing, end-to-end and user acceptance testing, as well as defect identification and resolution progression. Additionally, Paul has been with Atos since 1996 in various roles, including Rail Fares Service Operations Manager, Rail Fares Reference Data Specialist, Senior Retail Ticketing Support Analyst, and Help Desk Team Leader for the Retail Ticketing System. Educational background includes attendance at Montsaye from 1978 to 1983.