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Sandra Caporale is an experienced professional in collaboration services and change management, currently serving as Abteilungsleiterin Collaboration Services at Raiffeisen Informatik since January 2019. Prior to this role, Sandra held the position of Head of Group Collaboration Services at Raiffeisenbank International from January 2016 to December 2018, overseeing Group Collaboration initiatives including Office 365, workplace, and mobility strategies. Earlier in Sandra's career, significant contributions were made as a Program Manager focused on change management and business process management, as well as as a Senior Manager at Accenture, specializing in outsourcing sales and large transformations. Sandra holds a Master of Business Administration (M.B.A.) from WU (Vienna University of Economics and Business), with additional educational experience from the University of Illinois Urbana-Champaign.